Wyatt O'Dayʼs postsSupport staff

Network adapters

Also, make sure you’re using the latest version of TurboActivate.

Starting with TA 4.4.2.1: "CoInitializeEx failed. Re-enable Windows Management Instrumentation (WMI) service"Solved

hmmmm. We’ll change the tool to provide more info.   Or better yet, would it be possible to do …

Re-uploaded with the dependencies built in. Try again.

Have them download this utility: https://wyday.com/files/wyday-fp-diagnostic.zip Have them…  ex…

In 4.4.x we vastly improved the speed of hard drive detection / fingerprinting on Windows. However, …

Is the WMI service disabled? From the error: “Re-enable Windows Management Instrumentation (WMI) s…

Much more information is needed. What programming language? Did you upgrade the “integration fil…

TA on macOS M1Solved

We weren't able to reproduce this on macOS 11.0 arm64, but were able to reproduce on 11.2. We'll in…

Customer wants log for licence monitoring softwareAnswered

LicenseChest will be out soon and will let customers track / monitor their licenses.

Reverify but don't disturb the customer if he has no internet connection (endless grace period sort of)Answered

Use TA_IsGenuineEx() as is (as described in the tutorials) with a re-verification interval and a gra…

Activation successful but not counting on the dashboard.Solved

CheckAndSavePKey() just Checks and Saves the PKey. It doesn't Activate. You need to call Activate() …

Export All KeysSolved

The created date has been included in the exports for years now. Export as XML.

TLS 1.2Answered

https://wyday.com/forum/t/3882/error-downloading-could-not-create-ssltls-secure-channel/#post-22523

wy Support on TLS 1.2Answered

https://wyday.com/forum/t/3882/error-downloading-could-not-create-ssltls-secure-channel/#post-22523

Issues with sample Python codesSolved

Released TA 4.4.2.2 with the correct Python examples included. Thanks for reporting this.

The Python code in the package is outdated. We'll fix this tomorrow. In the meantime use PIP (as des…

wyBuild Install without Admin privilegesAnswered

Oh, installing wyBuild? No, you need admin permissions. To install it without prompt: https://wyday…

This is covered here.

Python for 32- and 64-bit computersAnswered

We have support for 32-bit. I'm giving you the most practical advice, but you can literally do anyth…

See “Using TurboActivate with Python”. Easiest solution only target 64-bit. Every computer made…