Wyatt O'Dayʼs postsSupport staff

TF_SaveServer returning TF_E_SERVERAnswered

Yes, call TF_SaveServer() with TF_SYSTEM. If it fails, the customer is not running as admin.

It depends. The files shouldn't be edited directly. Just use the API.

Sorry, yes. I'm saying use TF_SYSTEM with the function and tell them to run it as admin.

This happens when the file that contains the address / port cannot be opened. Use TA_SaveServer() w…

False positive on VM for Windows 11 on Dell XPSAnswered

Or… use TurboFloat. Also, our help articles give you multiple options (including just allowing ac…

TurboFloat Server log sizeAnswered

We don't recommend using a notification level. It's very chatty. And once it fills up the target dri…

Export license keys - custom license fieldsAnswered

Export as XML and it comes with all the data. CSV couldn't handle that type of data (its a very bad …

Activation request file delete on closeAnswered

That sounds like 3rd party garbage interfering with our software. Our software has no such option. N…

User has purchased a License, but I want to charge for support.Answered

Hey Timothy, this article covers this topic: https://wyday.com/limelm/help/saas-and-time-limited-lic…

Deploying turbofloat clientsAnswered

The same dot dat can be used for Activation or Floating, it's a license creation that the license ty…

AIR SDKAnswered

Use the Adobe AIR support JavaScript. Use the NodeJS example for TurboFloat. As stated in the other…

New LIMELM SDK / HARMAN SDKAnswered

The latest TurboActivate works with the Adobe AIR SDK. See our docs and examples. TurboActivate als…

Redistribution of turbo float serverAnswered

You should host a copy specific to your app (include your TurboActivate.dat file alongside the binar…

I need to cancel my account but can't because it's dormant?Answered

We don't require you to even have a LimeLM account to login. Let alone it being non-dormant or not. …

Hostname Turbo FloatAnswered

If they're using TFS over the internet (and not just intranet) they should use TFS over HTTPS: https…

Network adapters disabledAnswered

Yes, TurboActivate is returning "TA_E_ENABLE_NETWORK_ADAPTERS" or throwing the "EnableNetworkAdapte…

24 hours of downtimeSolved

And hence one of the huge problems with status pages… they're just a useful as social media. You n…

More details on this would help, such as whether it is on AWS or Hetzner or something else. Current…

The blog post talks about this. Namely, our mail servers were also down (atypically). […] During …

We're still working our way through the list of people who contacted us during the outage. The blog…