Wyatt O'Dayʼs postsSupport staff

Have a stack overflow issue with LimeLM in VS 2019Solved

We compile with the latest VS at the time of the libraries release. We don't bump versions arbitrari…

TurboFloat Server becomes deactivated when run on a VM (solution: don't use TFS on a VM)Answered

Windows - Hyper-V Farm, i.e. if a Hyper-V host reboots, patches or has a problem, the HyperV VM is m…

Trial is already a verified trial.Answered

You're either using the wrong flags in that function and/or you're using an unverified trial extensi…

wyUpdate.exe & client.wyc also in File & Folders?Answered

Don't include them as part of the update.

Windows 11 Hyper-V error Turbo ActiveAnswered

Answered above: Covered extensively in the FAQ. Briefly (see the FAQ for the whole explanation), y…

TurboActivate.dll 0xC0000005 exception in innosetupAnswered

Much more information is needed. You're getting an error. OK. From where. What function? What param…

Turbofloat server - unable to connectAnswered

That warning will show up in 2 cases: Junk data is being sent to the TFS.Good data is being sent bu…

Username changeAnswered

We currently do not allow username changes.

Wyday.com blockedAnswered

OK, we've added a FAQ about it because this question has come up enough in the past few years to war…

Is it a TLS problem? What error are they seeing? Is this a corporate network? Tell the admin to fix…

If it is true that cracks are so widespread, it would be great if there was some kind of a diag app …

We can't reproduce this. We've had no downtime in months. And our servers are reachable from every c…

Offline Deactivation using the TurboActivate WizardSolved

Nope, same answer as before. The TurboActivate Wizard is a both optional and a simple UI by design. …

Nope, the TurboActivate Wizard (TurboActivate.exe) is a simple UI, and it prefers by-default online …

tfs-log.txt not updating with version 4.4.4.0

We can’t reproduce this. Everything works fine for us. Fix your config file and adjust the logging…

Not re-verified in "nDaysBetweenChecks + nGraceDays "Answered

For trials use verified trials, not activations. The X + Y days (and the defaults we've suggested) a…

LTSC edition of Windows 10Answered

There should be no problem with old Windows 10 versions. However, the first 2 debugging steps we alw…

Microsoft Hypervisor becoming a real issueAnswered

We don't release internal roadmaps; never have, never will. We rarely give public estimates anymore,…

Please remove authentication from my loginSolved

OK, send us an email from the email associated with the account, also the last 4 of the CC on the Li…

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