Wyatt O'Dayʼs postsSupport staff

Wyatt O'Day (Wyatt) has made 7817 posts.

Cannot delete a product in dashboard

Post on Feb 5, 2014

We don't currently allow product deletions (although this is coming). The reason we haven't allowed …

convert trial to perpetual license

Post on Feb 5, 2014

The TurboActivate.dat isn't a license file. It just contains information about your product that Tur…

Post on Feb 4, 2014

Why are you using 2 separate TurboActivate.dats? Just use one.

Post on Feb 4, 2014

Why do you have 2 separate TurboActivate.dat files? Just use one for your product. If you're using "…

Post on Feb 4, 2014

Is it true when converting a trial to perpetual license you have to send the customer both the produ…

Timeout Error

Post on Feb 4, 2014

Is there a way to create a .log file when a error is created? No, that wouldn't help you. The prob…

TF isgenuine testing and the clock

Post on Feb 3, 2014

Hey Brian, I can I do this by just changing my system clock, or does the TF server program do anyth…

Xcode on Mavericks and Code-sign

Post on Feb 1, 2014

Also, I had to code-sign the library "libTurboActivate.dylib" ... We'll sign all of our upcoming b…

TFS: Calling -i two timesSolved

Post on Jan 30, 2014

English is not my primary language, but should the message "The service has already be installed" be…

Post on Jan 27, 2014

This has been fixed in TFS 3.5.4, out now. (You can get it here).

Coupons

Post on Jan 30, 2014

What is the best way to integrate coupons into the purchasing process and is there any example code …

Force catch-all update to run

Post on Jan 30, 2014

The problem with patches is, they dont seem to check files that were not supposed to change between …

Post on Jan 25, 2014

That wouldn't do what you want. I'm curious as to why you don't think a clean install is the bette…

Activation ErrorSolved

Post on Jan 28, 2014

Well, this is a false positive that shouldn't be happening. That is, you should be able to have VM i…

Post on Jan 28, 2014

Were all the interfaces VM interfaces? That is, did you not have a real wireless or a real ethernet …

Error in Genrate key for two products

Post on Jan 28, 2014

Yes, of course. Just call the generate pkey function twice. Once for one product, then another time …

Question

Post on Jan 28, 2014

How many products am I selling? You said it's all one product, so I assume you know better than me…

TFS: calling -u and stopping the serviceSolved

Post on Jan 27, 2014

This has been fixed in TFS 3.5.4, out now. (You can get it here).

TurboFloat Server activation always fails on first trySolved

Post on Jan 27, 2014

This has been fixed in TFS 3.5.4, out now. (You can get it here).

TurboFloat: No log file required optionSolved

Post on Jan 27, 2014

This has been added to TFS 3.5.4, out now. (You can get it here).