Wyatt O'Dayʼs postsSupport staff

Fastspring # of activations

Correct. If you're using our script, then to way to modify it is to modify the $post_data variable. …

Timing out waiting for server to respond. Just started this weekend.

Could this be the source of the issue where we are seeing an increase of activation issues. Perhap…

No, we haven't had downtime scheduled or unscheduled in a while. We had about 5 minutes of scheduled…

Our licensing currently has a two part communication. What does that mean? The application is fin…

S3 upload not working

It should come with the next release.

Pricing of products based on Floating Licenses

Hey Francois, The industry tends to charge more for floating licenses (a.k.a. "site licenses", a.k…

Replace TurbleActive.dll with a fake one?

Use MD5, SHA1, or SHA-256. If you tell me your language (C#, VB.NET, C++, etc.) I'll be able to poin…

TurboActivate: blank dialog

Just guessing: could it be his root certs are outdated? Unlikely. Our certificates should work on …

Hmm, that's odd. What version of TurboActivate.exe & TurboActivate.dll are being used? (Right …

About security

First of all: everything can be cracked. But that's not the point of LimeLM: What is software licen…

Web API

log files? never heard of them. Enable HTTP logging in GoDaddy. Enable PHP error logs in GoDaddy. …

Worked for a few time this morning then suddenly stopped. Ok, you need more information. Is PayP…

In PaymentSettings.php: Is the $debug variable enabled? If not, set it to true.Does the $debug_log …

wyupdate won't start

No, UAC shouldn't effect wyUpdate. wyUpdate is designed to handle UAC. My guess is some anti-virus…

Multiple brand support question

Hey Andrew, Yep, that would all work. The best place to start is the step-by-step walkthrough. I…

new customer - 3 questions

Does that mean that I get to issue a maximum of 1200 registration numbers Yes. In other words, if…

Using just IsActivate safe?

Can I set the grace period to zero, does that equate to infinite? No, zero means zero. There's no …

Anyway, could you give some examples of having to revoke keys? A couple of broad examples: A mali…

Yes, IsActivated is safe. However you're removing your ability to to revoke and remotely deactivate …

LimeLM for Android clients

Hey Storey, When's the ETA for your app? We might be able to bump up the release if it's soon. If …