Wyatt O'Dayʼs postsSupport staff

ExtendTrial returns error 12 on Linux

Correct. You can only use a trial extension once on an individual computer.

"12" is a "base 10" number. The error codes in TurboActivate.h are in hexadecimal. So if you type "1…

Trouble with TF_Cleanup call on Mac

Hey Gareth, we'll look into this. We haven't been able to reproduce it on any of our Mac OS X test m…

Updater failing with error

My guess is that you're calling ForceCheckForUpdate() at the beginning of your app and you don't che…

What's next?

Short term (next couple of weeks): New TurboFloat / TFS with bug fixes, a couple feature additions,…

ActivateEx() always returning TA_E_EXPIRED

Hey Philippe, First, make sure you're using the latest version of TurboActivate. If you're not, th…

Custom Translation not applied

Your edited translation, after you press "apply" will be at the bottom of the list of translations u…

Is wyBuild dead? (Answer: No).

Another option is to change you business model if you like. There are many good projects that are op…

email in payment settings

The problem is with how your PHP is setup on the server. See: PHP Mail Runtime Configuration. And …

Changed hard drive - not able to re-activate

Yes we use IsGenuine() in our app. So does that mean that after X days (the number is set inside IsG…

It sounds like the customer did more than just replace the harddrive. Maybe they replaced the harddr…

manual activation kicked off

That's odd. Can you email me the product keys that this is happening for? We'll look into it. My e…

and because of the securities they were getting kicked off after 2 weeks What does that mean? Can …

LimeLM for Android clients

It's being actively worked on.

Am I missing something?

It only shows under 2 cases: 1. If the trial has expired there will be an "Other options" button o…

Strange HappeningsSolved

Great, I'm glad we could help you. If you ever have any more questions don't be afraid to ask. 🙂

if I revoke the key, will they only have to deactivate the app once or will they have to do it for …

1. Why did my product key show as "Revoked"? I did nothing (that I'm aware of) which could have caus…

I totally deleted the Product Key Ok, but the app will still be activated because your app on the …

Install update without administrator privileges

I am sometimes asked to confirm administrator privileges, but it just gives me a message box with Co…