Wyatt O'Dayʼs postsSupport staff

ENABLE_NETWORK_ADAPTERS Error Diagnostic ToolAnswered

There's no access to the file. Rather than screenshot, just provide the logs: Now open a PowerShell…

Like I said above, if it can't be enabled, then it's broken. That's not surprising for a cheap adapt…

The picture you provide literally shows a disabled network adapter. So… enable it. Or remove it an…

Please follow the FAQ. Linked above multiple times. There doesn't exist a diagnostic tool. Not by u…

Question about Error 17 (TA_E_IN_VM)Answered

If TurboActivate says they're in a VM, then they're in a VM. We err on the side of false negatives (…

TurboActivate.dat file not supportAnswered

macOS versions of Office sandbox certain files. Windows office might've started doing that. Just put…

Authenticode signatures of TurboActivate.dat with hash?Answered

The Windows files are already signed. The macOS files used to be signed. Then Apple changed everyth…

Permission for systa on MacAnswered

To user do not do this manually permision in the terminal, can I add this code like this below? Jus…

WyUpdate package generation based on version conditionAnswered

Disable the “catch-all update” in the project options.

see the -vs and -ve commandline options. Covered in the article I linked to.

do it from the interface (you choose the versions) or the commandline. 

Unable to upload via FTP after the endpoint changed IPsAnswered

Likely a DNS propagation issue (incorrect caching, hard-coded hosts files, etc., etc.).

Updates Rollback is workingAnswered

Disable the “catch-all” update, and the rollback will remove all files.

Updater Is Not Removing FilesAnswered

Yes, it's likely the catch-all update being installed (which doesn't remove files). You can disable …

Preventing the turbofloat client to keep renewing the lease forever.Answered

Ultimately this is a user-behavior issue. By default, (for years now), if your software has a lease,…

Icons for offline activation?Answered

Hey Richard, We don't have any plans to add “visibility” to whether an activation was online or…

AutomaticUpdater FutureAnswered

Use wyUpdate directly from within your app. Call it to silently check for updates, then if updates a…

Limit time for product keys (product keys length)?Answered

Yes, this is what custom license fields are for. We even have an example that covers this exact use-…

ExtendTrial() before UseTrial()? Yes.Answered

Could you please tell me whether it's always necessary to call functions in the following order -Use…

PromptForProductKey()Answered

No, you should follow the example. Only when you get to the UseTrial call should you prompt for a pr…