Wyatt O'Dayʼs postsSupport staff

Customers can't connect to verify the license (Australia / New Zealand)Solved

>> "If the 3.4.7 libraries are still untested and unfinished, we can't afford to put them into…

Hey Eric, I'm sorry you've been having problems. We're looking into this. Shoot me an email and I'…

Shoot me an email and I'll send you a link to a test version 3.4.7 which has the new networking code…

>> "We also have a large number of users in Australia and New Zealand that have encountered th…

limelm.com IP address change

>> "We've had about 10 customers contact us with issues, but flushing DNS seems to be working …

Web API access not working without user agentSolved

No problem, I'm glad to help.

>> "This seems to have been due to the user agent not being set, which I fixed by setting it t…

URGENT: IsGenuine returns InternetError

>> "Can we have a system on wyday where we can subscribe an email address and you send email n…

We recently underwent a pretty nasty DDoS attack and had to swap out our IP addresses. So if your cu…

Error generating keySolved

Things should work now. We improved our DDoS protection earlier today and FastSpring incorrectly got…

Hey Matt, We'll look into it. Can you try again right now? Are you still getting the error?

limelm dashboard not working

Please try again. If you're still getting the error, try clearing the cache in your browser, and t…

wyUpdate hangs on missing NET 3.x eventhough I have 4 installed

You need to use the correct wyUpdate version for your app and/or make sure the correct .NET framewor…

Resetting Activations

>> "2)The licensing system is not 100% reliable when it comes to lost activations" We're sig…

Short answer: don't do this. Longer answer: don't do this because it gives malicious customers the…

The customer can do it themselves: http://wyday.com/limelm/help/activations/#deactivate And you ca…

Customer gets Product Key In Use Message Often

Hey Josh, A lot more information is needed. Starting with the product key (or product keys) that t…

Using LimeLM with Advanced Installer

Hey Jim, Short answer: yes, you can use TurboActivate and TurboFloat with Advanced Installer (and …

Unexpected activation request file

You said you're using the TurboActivate API to generate the activation request. That's the problem. …

IsActivated() returns 1 ("TurboActivate failure")

IsActivated() returns TA_FAIL (i.e. 1) in the case of not being activated. IsActivtaed() return TA…