Wyatt O'Dayʼs postsSupport staff

Customers can't connect to verify the license (Australia / New Zealand)Solved

>> "We already have several customers from these countries using Linux that are getting these …

Windows 10 Anniversary Update breaks all Lime activations

Hmm... can you send me a couple of product keys where (a) this is happening to customers upgrading f…

We're going to look into this more and try to reproduce it. In the meantime, like I said above, th…

Are you using TA_SYSTEM or TA_USER when you save the activation data? We have had no reported issues…

calling web API from VBA

That project makes use of ASP.NET, which might not be supported by VS Express. Just open the LimeLM.…

Yeah, that makes sense. In that case the best option is probably to use our VB.NET or C# examples in…

>> "I want to change dates in some license fields, and integer values in others." If you wer…

Custom license fields are, to the customer, read-only. You have to create a script on your servers i…

Never call the web API from your app. Using the web API requires the web API key, which is like a pa…

Surface pro 3 dock breaking activationSolved

No, 3.4.7 didn't address this. This is fixed in 4.0 (it's fixed in the fingerprinting algorithm over…

TurboFloat: how to know the number for floating licences?

Hey Alexandre, This information is not available to TFS 3.x users. However, with 4.0 the informati…

Error on connecting to S3

We'll look into this. Thanks for reporting this, Sebastian. We'll ping you if we need more informati…

wyUpdate fails to update if the program to update is running under a different account on the machine

Hey Daniel, wyUpdate by design only allow 1 instance per product to run at any one time. This is e…

TFS log file

This is fixed in the next version (4.0, out soon). Appropriate line endings are used for the system …

TurboFloatServer-config.xml

Yes, and the TurboActivate.dat file as well: https://wyday.com/limelm/help/turbofloat-server/ ht…

Folders are not getting cleaned up

wyUpdate caches some files. When an update goes through the files are deleted.

If you're putting your files in separate versions in wyBuild (as described in the walkthrough: https…

Maximum lease length

>> "Then reset the server and re-use the same licence on another machine." Like I just said,…

The maximum length of a lease is very large (4294967295 seconds = 136.19 years). So, customers can d…

Virtual Machine Error (TA_E_IN_VM, VirtualMachineException, Window 10, Hyper-V)

>> "Is using 3.4.6 probably causing the odd error message?" No, that exception is a result o…