Wyatt O'Dayʼs postsSupport staff

Unable to use --pdets command line parameterSolved

TA 4.0.9 is now out and fixes this bug. Thanks for reporting it.

Should I update TurboActivate.dat after trial period change?

>> "Internet connection should not be a problem since other machines in the same LAN can conne…

Is wyBuild ever going to be updated? [Yes, later this year]

A new version is coming later this year. Pre-release versions have gone out to a handful of customer…

Customer Charged - License Not Sendt (mail send failed)Solved

The best place to start is running a test purchase with a debugger attached to the paychecker script…

>> "Even if my Communication with PayPal failed, the WebAPI should NOT generate 10-12 new lice…

>> "I would appreciate if you answer my questions Q1 - Q3 above: I have spent a lot of time on…

You need to ensure that your script is contacting the PayPal servers and telling it that everything …

>> "But there is a potential "bomb" if for some reason the Web Server's email is down." The …

TurboFloat server and cloud

>> "TurboFloat requires launching of a server on the customer's local network and seems to imp…

what does "UpdateStepMismatch" implies?

It means you're trying to do an update step that doesn't match the step you're on. Hence update step…

>> "1. ForceCheckForUpdate contains a boolean param (recheck). What is the purpose of this fla…

How to put account "on hold"?

Nope -- if you can't re-instate your account at a lower plan level because of existing keys, activat…

wyUpdate does not work on clean Windows 10

>> "How would you suggest updating wyUpdate to .NET 4 on users that have wyUpdate .NET 2/3 alr…

refreshing TA_GetFeatureValue

You can't "kill keys" immediately. You've stated the reason why. So using a reasonable value for nDa…

TF 4.0.7.1 - Strange issue with multiple leases given to a workstationSolved

We're going to keep digging into this, but was there any chance the customer was on a VM?

Hey Alexandre, That's some very odd behavior. We're going to look into it. Any chance we can get a…

Best method for QA'ing verified, timed trials

It depends on what you're trying to test. If you're just trying to test expiration then you can set …

Possible to get start date of verified trial?

Hey Arie, No, TurboActivate only returns the days remaining. You can, however, get the "implied" s…

Problem with TA_GetFeatureValue()Solved

Can you send us a full example reproducing the bug? Send it to support@wyday.com. We'll try to find …

Staticlib zlibstatSolved

We'll make these warnings less present in the next version (we'll strip the libraries before we rele…