Wyatt O'Dayʼs postsSupport staff

Wyatt O'Day (Wyatt) has made 7771 posts.

what does "UpdateStepMismatch" implies?

Post on Jan 7, 2017

It means you're trying to do an update step that doesn't match the step you're on. Hence update step…

Post on Jan 6, 2017

>> "1. ForceCheckForUpdate contains a boolean param (recheck). What is the purpose of this fla…

How to put account "on hold"?

Post on Jan 6, 2017

Nope -- if you can't re-instate your account at a lower plan level because of existing keys, activat…

Customer Charged - License Not Sendt (mail send failed)Solved

Post on Jan 6, 2017

>> "Even if my Communication with PayPal failed, the WebAPI should NOT generate 10-12 new lice…

Post on Jan 6, 2017

>> "I would appreciate if you answer my questions Q1 - Q3 above: I have spent a lot of time on…

Post on Jan 6, 2017

You need to ensure that your script is contacting the PayPal servers and telling it that everything …

Post on Jan 5, 2017

>> "But there is a potential "bomb" if for some reason the Web Server's email is down." The …

wyUpdate does not work on clean Windows 10

Post on Jan 6, 2017

>> "How would you suggest updating wyUpdate to .NET 4 on users that have wyUpdate .NET 2/3 alr…

refreshing TA_GetFeatureValue

Post on Jan 6, 2017

You can't "kill keys" immediately. You've stated the reason why. So using a reasonable value for nDa…

TF 4.0.7.1 - Strange issue with multiple leases given to a workstationSolved

Post on Jan 4, 2017

We're going to keep digging into this, but was there any chance the customer was on a VM?

Post on Jan 3, 2017

Hey Alexandre, That's some very odd behavior. We're going to look into it. Any chance we can get a…

Best method for QA'ing verified, timed trials

Post on Jan 4, 2017

It depends on what you're trying to test. If you're just trying to test expiration then you can set …

Possible to get start date of verified trial?

Post on Jan 4, 2017

Hey Arie, No, TurboActivate only returns the days remaining. You can, however, get the "implied" s…

Problem with TA_GetFeatureValue()Solved

Post on Jan 3, 2017

Can you send us a full example reproducing the bug? Send it to support@wyday.com. We'll try to find …

Staticlib zlibstatSolved

Post on Jan 3, 2017

We'll make these warnings less present in the next version (we'll strip the libraries before we rele…

Passing extra activation data to LimeLM from inno setup

Post on Jan 3, 2017

I don't know. This might be a limitation in InnoSetup (namely, not having the ability to actually ge…

Post on Jan 1, 2017

Hey Gabriel, We don't have an example showing how to pass extra data using InnoSetup, however you …

Unrecognized Username & Password

Post on Jan 2, 2017

That's OK, as it is right now it's confusing. We're fixing this soon when we release the updated sit…

calling web API from VBA

Post on Dec 30, 2016

Well, the URL you typed into the browser wouldn't work (you general shouldn't use "GET" to call APIs…

How to tell why a patch was aborted for a full update?

Post on Dec 30, 2016

An aborted update should only happen if (a) the customer messes with files (in which case they shoul…