Wyatt O'Dayʼs postsSupport staff

Server down because maintenance ?Answered

Hey Philippe, We had about 45 minutes of unplanned downtime last night. It was due to a misconfigur…

Network Adapters - All Solutions TriedAnswered

Where are the Release Notes for 5.0.0.0? See above: The 5.0 builds for macOS, Linux, and BSD are c…

I don’t understand the question. Upgrade your app with the latest TA. Customers that were previous…

We've released 5.0.0.0 Windows builds as final and it's on the API page. There are new builds for TA…

Order of custom fields

No, we don't do ETAs. Roadmaps change, and we don't publish internal roadmaps for a variety of reaso…

Yep, this is coming with revamp of the LimeLM interface (after TA / TF / TFS 5.0 is released).

Cancelled event not hittingAnswered

We don’t recommend using the AutomaticUpdater component anymore. It’s too complicated for what i…

reports on activations & salesforce.com integrationAnswered

We have no plans to create a pre-built example for SalesForce. SalesForce has a web API: https://de…

Contact about the permission transferAnswered

Use the username / email of the account admin to reset the password, log in, transfer admin details …

Find keys with custom fields updated in period?Answered

We were thinking about the best way to handle this. We can't think of a case where this would be nee…

Verified trials auto recreated on Windows sandboxAnswered

No, just enable VM detection. That’s just the nature of VMs

Search for product keys - not workingAnswered

Change “Total activations” to “Used activations”.

It’s working fine for us. What browser are you using (name and version). Also, disable all adblock…

TA_E_ENABLE_NETWORK_ADAPTERS on LinuxSolved

We're working to try to reproduce this.

What do they get when they don’t run that with sudo? Just run the command in a user-level termina…

Can you have them run  cat /proc/net/dev from terminal and give you (us) the full results. What the…

Reset trial for the purpose of testingAnswered

Yeah, creating a new version in LimeLM is the only way to test new trials. So just have a sacrificia…

"(164) An API key must be used by X devices."Answered

Use a host with a static IP address. Or, if the host your using has a static IP address option use t…

Activation error (TA_E_IN_VM -- in virtual machine)Answered

Covered in the FAQ: https://wyday.com/limelm/help/faq/#in-vm

Running the example downloaded from the LimeLMAnswered

Follow the accompanying walkthrough article: https://wyday.com/limelm/help/using-turboactivate-with…