Wyatt O'Dayʼs postsSupport staff

Wyatt O'Day (Wyatt) has made 7796 posts.

Stop trial

Post on May 10, 2017

You can't. However, if you follow the examples you see that if the customer is activated the trial…

TurboFloat Virtual Server

Post on May 10, 2017

Hey Nick, >> " is there anything else we need to do?" Make sure the customer has activated…

Is company still exist? Invoice neededSolved

Post on May 10, 2017

Send the email to support@wyday.com and include all the information you need on the invoice (company…

Get activation date

Post on May 8, 2017

Hey Marco, You can save the date the product key was created (presumably when a customer orders yo…

What if software vendor does not exist anymore?

Post on May 8, 2017

This is a good question, but one we don't currently have an answer for (tricky legal questions in pl…

PDetsFromPath throwing ProductDetailsException on Mac

Post on May 6, 2017

Yep, that's new enough. I just realized what the problem is, our C# example is built for Windows, …

Post on May 6, 2017

Try re-downloading your TurboActivate.dat from LimeLM. Does that work?

Post on May 6, 2017

Hey Neil, Mono might not be playing by the same rules as native applications on macOS. So, use Tur…

Post on May 4, 2017

The TurboActivate.dat file needs to be in the same folder as the executable file (which is inside th…

wyUpdate Deletes my Program when updated

Post on May 6, 2017

More information is needed. 1. Are you a wyBuild customer? If not, we can't support custom version…

Custom Field for poll

Post on May 5, 2017

No, TA_SKIP_OFFLINE only works if they customer activated offline. The good news is that if a cust…

Post on May 4, 2017

Hey Mike, Just have customers that need to use your app offline (for whatever reason) activate off…

Post on May 3, 2017

Hey Mike, Yes, but it would involve an extra step (you'd need to call TA_IsActivated() first, get …

TrialDaysRemaining and errocode 29 (0x1D)

Post on May 3, 2017

You should always use the new API, especially when using new features. The deprecated 3.x doesn't su…

Turbo Activate & Dynamic Proxies

Post on Apr 28, 2017

TurboActivate reads all well-configured proxies and dynamic proxies. If the customer is running into…

Activation failed (error code 0xd)

Post on Apr 27, 2017

It's likely a problem with OpenSUSE. Other customers are successfully using raspbian.

Post on Apr 26, 2017

The error tells you how to fix things: /* MessageId: TA_E_EXPIRED Message code (in Hex): 0xD Messa…

Getting "Failed to Activate." with RetCode 28 in Adobe AIR app on Windows 10

Post on Apr 27, 2017

We haven't updated the Adobe AIR example yet.

Post on Apr 26, 2017

You can find all error codes in TurboActivate.h with full descriptions and how to handle them. Look …

TurboFloat- licensing accross multiple networks

Post on Apr 26, 2017

TurboFloat currently (as of 4.0.x) sends and receives raw binary data. If they have proxies that are…