Wyatt O'Dayʼs postsSupport staff

Update fails - unexpected error on receiveSolved

No problem. Glad to help.

It might be something locally on their side. Update windows and uninstall all VPNs. If they’re sti…

Any machine where you get the error. Also, check your server logs to see if the TLS issue is the is…

It's a .NET bug, covered here: https://wyday.com/forum/t/3882/error-downloading-could-not-create-ssl…

Can account cancellation be reversed?Answered

Yep.

Offline License Continues to go into Grace PeriodAnswered

This is functioning as designed. This function doesn’t know that you’re allowing offline activat…

You shouldn’t check the grace period as part of anything related to the activation workflow. Use T…

LimeLM restrict user access to products / versionsAnswered

Hey Christian, We don't currently have (nor plan to have) per-product or per-version user permissio…

Issue with client using a Windows Proxy ServerAnswered

Forcepoint currently (correctly ? – as correct as any of these web filters ever get) categorizes w…

Offline Activation Generates a Blank FileAnswered

If you’re using the latest version of TurboActivate (first do that), it’s likely a 3rd part anti…

Unchecked custom fields on keys do not return as "false" in web API.Answered

Hey Arie, Yes, currently the web API returns the value if it's checked and doesn't return the value…

manual activation/deactivation after I dieAnswered

They cannot with a dormant / cancelled account. If no one will be financially benefiting from your …

Yes, online activation / deactivation will still work for real users ("priming" keys to appear to be…

wyUpdate not Downloading client.wysAnswered

https://wyday.com/forum/t/31248/update-fails-unexpected-error-on-receive/#post-52520

TurboFloat: Monitor lease usageAnswered

Not currently. A few things are coming. Firstly, hosted TFS instances will have real-time monitoring…

internet timeout exceptionAnswered

This is a networking issue that needs to be solved on your machines / switches / network infrastruct…

Network Adapter Issue while running our app in a docker container which is a floating licenseAnswered

Literally answered directly above: We're not experts on docker. We know it's possible. And we know …

Running app with Floating License inside windows docker containerAnswered

Docker is garbage. Use a proper VM (lots of free options). Also you asked this exact question befor…

Unable to upload updates to FTP ServerAnswered

You'll have to look into the logs of your FTP server. Or ideally, switch to uploading using SSH-FTP …

SSL errors using the LimeLM APIAnswered

We've fixed this. Our servers were sending the wrong intermediate certificate (that Curl doesn't ha…