Wyatt O'Dayʼs postsSupport staff

ACTIVATE_OPTIONS: const for sExtraData?Solved

Yes, youre right. Well see if we can fix that for TA 4.1.

Connection to the server failed.

We cant reproduce this here. Customers that hammer our servers might see a captcha (they *really* ne…

Offline deactivation process

Deactivation only needs half the process. Namely, there's only the request (which you put on the ser…

Offline check for updates takes several minutes

Yes, you'll have to specify local self-update sites instead of using the defaults. You can use the s…

ECCN CCATS

Hey Felix, We don't have a CCATS number. All LimeLM products and services fall under the "mass mar…

Web API activation id

They're not returned because they're internal (and not useful to linking activations and deactivatio…

isGenuine check failed for some time Today.

We had a few minutes of downtime in some parts of the world. It was fixed after several minutes. I…

How do I retrieve the Product Key ID (7 digit number)

Hey Patrick, The pkey ID is useless outside of back office calls (I.e. things you do in your organ…

Using TurboFloat

Yes, TurboFloat is needed in this case because the fingerprint can change.

#1. The difference between TurboActivate and TurboFloat is the difference between hardware locked li…

Make app restart itself upon updating.

Simply call the appropriate function when you get the event that the update has downloaded and is re…

The next time you start your app (if you're following the instructions) it will automatically instal…

If you're using the AutomaticUpdater component then your app will automatically restart upon updatin…

verified trials stats via api

Hey Ronny, Not yet. We plan on adding more web API functions surrounding the verified trials funct…

wrong date in php script

LimeLM is trying to "fix" your malformed input. Date/Time values must be in the form YYYY-MM-DD hh:m…

How to know if trial is verified?

You control whether a trial is verified or unverified. And thus there's no API in TurboActivate for …

Issues with TurboActivate and Windows 10 Creators Update?

Nope we fully support Windows 10 (including the Creators and Fall Creators updates -- as well as lat…

TurboActivate.exe changing Unverified trial to verified

Hey Jamie, This is by design. If you don't want the TurboActivate Wizard to use veririfed trials, …

the verified trial has expired

Any number of reasons: 1. You set the number of trial days to 0.2. You've already used the verifie…

Updating application from specific versions

In the next version we'll provide the option of sequential updates. As of wyBuild 2.6.x it's not ava…