Wyatt O'Dayʼs postsSupport staff

Wyatt O'Day (Wyatt) has made 7771 posts.

TA_CheckAndSavePKey failing

Post on May 30, 2018

TA_CheckAndSavePKey() should only fail with TA_FAIL when the customer entered garbage input (i.e. no…

Firemonkey MacOS Problems

Post on May 29, 2018

>> "Now that I'm trying to enter a product key, the CheckAndSavePKey function is returning 1. …

Addons Extra Features Example Code

Post on May 29, 2018

>> "1. Any exaple code for checking feature status of a checkbox feature?" It's a one-liner:…

Before I buy one question!

Post on May 28, 2018

It's not available yet. It's being worked on. No hard date.

WMI problems again

Post on May 27, 2018

TA_CheckAndSavePKey() will *never* return TA_E_COM. Something else is going wrong. Either you're log…

Post on May 25, 2018

Much more information is needed. Versions (TA, OS, etc.), functions called, steps taken, etc. This…

Connection to the server failed.

Post on May 26, 2018

2fa is now available: https://wyday.com/limelm/help/account-security/#2fa

Authentication failed

Post on May 23, 2018

I'm not sure what the question is. Use TA_IsGenuineEx() -- *not* TA_IsGenuine() and your customers w…

Simulating failures during testing

Post on May 22, 2018

>> "Is it possible to prematurely expire a trial (to test trial expiry)? " No. >> "C…

Exception in TF_DropLeaseSolved

Post on May 22, 2018

We've been able to reproduce this and fix it. It will be out with TF 4.1. (Out soon -- no hard date)…

Verified trial : TA_USER vs TA_SYSTEM ?Solved

Post on May 22, 2018

We were able to reproduce this and fix it. The fix will be included with TA 4.1 when it is released.

payment information

Post on May 21, 2018

Yep, we accept MasterCard: https://wyday.com/limelm/signup/ (See the "Payment methods" accepted, m…

Product and version rename

Post on May 21, 2018

Changing names has no effect on licenses. You can change them at any time without harm. If you wan…

WSV3 software and LimeLM

Post on May 20, 2018

You'll have to go through them. We don't provide support to end-users directly (for a variety of rea…

TFS temporarily unavailable

Post on May 18, 2018

In practice, yes it does, because the renewal happens before the expiration. And it will keep retryi…

Post on May 16, 2018

Set a longer license lease time. If it's too short then it requires a check in every X seconds or mi…

Floating license server crashSolved

Post on May 17, 2018

A few workaround exist until we release TFS 4.1: 1. Use the TurboFloat Server on Windows (it does …

Post on May 14, 2018

No hard date. We're working to get it out ASAP.

Unit tests for TurboActivate.cs and TurboFloat.cs

Post on May 17, 2018

Nope. Our testing is done on the TurboActivate and TurboFloat libraries themselves. Those .cs files …