Wyatt O'Dayʼs postsSupport staff

TurboActivate with Python

First, use the latest version of our Python library and example: https://github.com/wyattoday/pyth…

We only do normal support during business hours (East coast, U.S.). Also, today is a Federal holiday…

Need help with software XYZ using TA / TF / etc.

Contact the company that sold you the software. We don't provide support for end-users because we (a…

TurboActivate python github repoSolved

Yes, our Python integration code for TurboActivate is a fork of their Python code. And if this were …

Shutting down Turbofloat Server on Linux (use SIGTERM)Solved

>> "Is there a way to shut down TFS when it is running as a Linux daemon, other than killing t…

Setting date to a previous date increases the number of trial days remaningSolved

Covered here: https://wyday.com/forum/t/3906/able-to-extend-trial-days-by-changing-system-time/#post…

TurboFloatServer offline deactivation

>> "Need to use -deact -dresp="responsefile.xml" as the commandline parameters, right? " Nop…

License Agreement

We will with the next version.

You didn't give us a way to contact you. Yes, the EULA is in the installer. You can start the instal…

Activation Request and Response Files

You can deliver files using the web API using any filename you want. There's absolutely no limitatio…

Offline activation - response.xml usable even after deactivation

The workaround is to prevent offline deactivation or online deactivation from customers who so recen…

Activated software spontaneously reverts back to trial

More information is needed. - Versions (TA, OS, etc.)- Architecture of TA (x86, x64, etc.)- Archit…

Activation Error (Enable network adapters)

Unfortunately you would need to go through them. There are some things they would need to do (includ…

Trial extension - offline verified trials

Either generate a trial extension and give it to them, or if they're truly offline go through the of…

Floating license server crashSolved

We don't have a hard date. We're working to get it out ASAP.

Is Windows 7 supported? (Yes)

Yes, Windows 7 is supported: https://wyday.com/limelm/help/using-turboactivate/#requirements htt…

Deactivate Verified Trial

When you download TurboActivate for your particular platform (Windows, macOS, Linux, BSD, etc.) the …

That's not possible (and not necessary since they'll be using the full version of your app anyway). …

New Product Version

The difference is in organization and all the knock-on effects of that organization (namely, searchi…

TurboActivate(static library) cause segmentation fault on CentOS6

We'll look into this. It's likely fixed in the next version of TurboActivate (we've made a number of…