Sam ʼs postsSupport staff

Sam (Sam) has made 3126 posts.

Date/system is invalid. Please reboot your system...

Post on Sep 12, 2012

Hey Laurent, Is he using offline activation? If so, then he must generate new Activation request a…

One click purchase

Post on Sep 12, 2012

Hey Geoff, Our pre-built payment form is a 1-click purchase. The user just enters their details, t…

There appears to me the folders versions

Post on Sep 11, 2012

Google translate isn't doing a good job conveying my words. Unfortunately we don't have anyone that …

Post on Sep 11, 2012

Like I said, you're dragging the shortcut file from a file on disk. This is wrong. Create the shortc…

Post on Sep 10, 2012

Do you understand that you have to create the shortcut from within wyBuild? It sounds like you're cr…

Post on Sep 9, 2012

Why would you put those on the desktop? Install your files to a folder somewhere on the users comput…

Post on Sep 9, 2012

To create a shortcut in wyBuild, right click the *.exe file in wyBuild, click "Create Shortcut" then…

Post on Sep 8, 2012

Are you asking how to create a shortcut on your desktop to your application?

Post on Sep 8, 2012

I really don't understand what you're asking. Are you asking how to check for updates when wyUpdate.…

Post on Sep 7, 2012

The version number is stored in the client.wyc file. It sounds like you tested an update, it succeed…

wybuild all to xx version vs from xx to yy

Post on Sep 11, 2012

The wyBuild 2.6.x and below make what we call "direct patches". That is, the patches are from every …

Error downloading wyserver.wys from FTP server

Post on Sep 11, 2012

Fix your FTP server to transfer the file as binary.

wyUpdate.exe /justcheck returns 0 when updates are availble

Post on Sep 11, 2012

I'll look into this later today.

Post on Sep 10, 2012

Ok, then it must be the code that's incorrect (because we can't reproduce this behavior here). If yo…

Post on Sep 7, 2012

No, I'm saying explicitly put in the full path in your Process.Start() call. It sounds like your s…

Post on Sep 7, 2012

Put in the full path of wyUpdate.exe (not just "wyUpdate.exe" but "C:\Location\To\wyUpdate.exe"). Ma…

Two different Update processes in one application

Post on Sep 10, 2012

No, I'm asking is your app crashing or is wyUpdate crashing? Also try the latest versions currently …

Post on Sep 8, 2012

If i cancel updates during extracting then i am getting error as "Application has stopped working , …

one time use software

Post on Sep 8, 2012

Well, they way to handle this is the first time a user enters the product key in your installer, hav…

Granular information for each Activation

Post on Sep 7, 2012

Hey Josh, We don't use the IP address for anything of significance. It's just there for your use. …