Sam ʼs postsSupport staff

No issues, just technical questions...

For example, you introduce a new config file in an update. The next update, you don't want to overwr…

After updating a console application, it needs to run afterwards. The thing is, we'd like to use a h…

How to add signing to a project that didn't previously have it?

Hey Rory, I have an existing wyp project that has been deployed to various clients. I would like to…

How can I change the email that invoices go to?

Hey Andrew, We send the invoice to the "oldest" admin on the account. (Oldest, meaning the first t…

Offline update does not work with an alone catch-all file

I would like to ask, when 2.7 is expected to be released We're working on it. No hard date. and w…

Wybuild command line output directory

Thank you, I had worked out that much. But that still means I need to arrange to have e.g. c:\output…

Is there any way to set the output directory (Preferences -> WyUpdate -> Output the wyupdate f…

location of TurboActivate files in a VSTO (Excel) solution

Extensions are a bit trickier. You should put TurboActivate.dat / .dll / .exe in the same folder as …

Revoke Key via API

It should work fine, but I'll look into this.

create our own license numbers

Hey Brian, Is there a way to use the licenses we generate and send them to you as a new license vs …

Autoupdate process hangs

Sorry, I thought we'd answered this here (this question pops up a lot). The solution to your problem…

AutomaticUpdater - Download Details

If the download progress looks like it's starting over, then it probably is. In other words, a file …

trial days left shows 0

1) how remaining days being calculated (taking into account that I've specified just 1 day) I'm no…

I did not use the TurboActivate.UseTrial();code when I was testing normal regcode. The TurboActiva…

I'm assuming you set the trial days to non-zero in your LimeLM dashboard for that version. Deactiv…

privacy and silent internet use

As I said earlier (in other words) the fingerprint is only associated with a known person (in LimeLM…

I imagine you can even associate my customers with someone else's customers using the fingerprint. I…

Legally, the requirements about what you collect and how you notify your customers differs from coun…

Overlapping ranges of product versions

Well, this is a convoluted scenario, and likely confusing to customers, but you can make it work if …

Connection to the server failed

Either their proxy is misconfigured or they're actively blocking wyday.com. A quick way to test it i…