Sam ʼs postsSupport staff

Sam (Sam) has made 3126 posts.

Nonexpected behavior on WIndows XP SP3

Post on Sep 11, 2013

BUT we are getting some strange errors from TA and one of them shows that we are under VM - BUT of c…

Post on Sep 11, 2013

I'm not sure what the question is. There are 3 facts: The customer is running on a virtual machine.…

Post on Sep 11, 2013

If you want to allow virtual machines, then set the product key to allow activations on virtual mach…

Checking for updates failer

Post on Sep 11, 2013

Yes, make sure "wyUpdateLocation" is set, also make sure you don't have another instance of wyUpdate…

Recurring Payments and IsGenuineEx()

Post on Sep 10, 2013

The TurboActivate.h file contains in-depth descriptions of all the functions. Here's IsGenuineEx(): …

Post on Sep 10, 2013

If you're calling IsGenuine() yourself without using our tracking then it's entirely up to you how y…

Post on Sep 10, 2013

OK, then the only option for you is to use plain old IsGenuine() and you have to keep track of when …

Post on Sep 9, 2013

February has not 30, but 28 or more days. Other months have 30 or 31 days. Yes, that's exactly wha…

Post on Sep 9, 2013

Well, the best way to do this is have IsGenuineEx() called every 30 days (every month but February h…

Thread-safe

Post on Sep 5, 2013

After TurboFloat is released we'll release TurboActivate 3.5.0. The primary "feature" of TA 3.5.0 is…

Post on Sep 5, 2013

TurboActivate will be completely thread safe with version 3.5.0.

Cannot deactivate - need some advice

Post on Sep 5, 2013

Do you have standalone tool that can deactivate a license? It's not practical for me to release an u…

Post on Sep 4, 2013

For some reason, the license deactivation is not working - it reports a connection problem. He has t…

Trial period restored after key deactivation

Post on Sep 5, 2013

I am using the parameterless version of UseTrial() - what is the default? The parameter-less versi…

Post on Sep 4, 2013

It might be that you're using UseTrial(TA_USER) instead of UseTrial(TA_SYSTEM). The first will store…

Post on Sep 4, 2013

Well, we can't reproduce this here. We do extensive testing on all Windows versions, including Windo…

Post on Sep 4, 2013

deactivated, the trial period appears to be completely restored. No, that doesn't happen and can'…

Manual Activation Error

Post on Sep 4, 2013

Hey Ernesto, It's because JSON is escaping the forward slashes, thus corrupting the data. See: JSO…

Rename wyUpdate.exe

Post on Sep 4, 2013

I don't know what you're asking. There's a .NET 2.0 wyUpdate and a .NET 4.0 wyUpdate.

IsDateValid returning strange response

Post on Sep 3, 2013

0 is a success. 0 is TA_OK. 1 is a failure., 1 is TA_FAIL. It sounds like everything is working corr…