Sam ʼs postsSupport staff

Sam (Sam) has made 3126 posts.

How to erase the key?

Post on May 11, 2015

Just use CheckAndSavePKey() with a new product key. That over-writes any existing key. If the cust…

LimeLM server accessible from China/Korea

Post on May 11, 2015

Nope, everything looks fine here. We can access the LimeLM activation servers from China. Also, Sout…

Proxies - or something like that

Post on May 11, 2015

We have no known problems with automatic proxy configuration. If you have a problem with it you need…

Temporary file in use

Post on May 11, 2015

Ok, you need to shut down your app before the update can complete. You can either do it, or you can …

Post on May 7, 2015

indicating the error from the temporary folder. What do you mean by that? I had to close my app t…

Post on May 6, 2015

I need more information. My guess is that your app is still running, thus a file is in use. But, lik…

Problem using Web API

Post on May 9, 2015

You should never call the web API directly from inside an application that's distributed to end-user…

10.9.5 problem

Post on May 4, 2015

What do you mean "turboactivate issues". Specific errors are needed. Also, are you using the latest …

InnoSetup activation issue

Post on May 3, 2015

It is a know issue if you're using an old version of TurboActivate. Latest changes to TurboActivate.

Service fails to restart after update

Post on Apr 30, 2015

You didn't answer the question. Are you letting wyUpdate stop the service or are you just killing th…

Post on Apr 30, 2015

How can i protect my xxxx.exe.config from beeing deleted ? Don't include it in any of the versions…

Post on Apr 29, 2015

1-the automatic update fails most of the time BUTwhen runing wyUpdate separatly, it seems to work fi…

Post on Apr 29, 2015

Why does the service not start back up on update failure?Is there any way to make the service start …

Post on Apr 28, 2015

Hey Jonathan, You would need to add debugging and/or logging to your Windows service, because that…

Windows Server issue

Post on Apr 29, 2015

Hey Steve, This might be the problem: Why do I get a "404 not found error" when downloading wyserv…

User's license won't stay activated

Post on Apr 25, 2015

Is the customer's network card changing? Is their MAC address changing? Or are they spoofing MAC a…

How to remainingtrialdays in vb.net after activating

Post on Apr 25, 2015

IsGenuineEx is more than just an internet check. And more than just a "ping" to the activation serve…

UseTrial() error code

Post on Apr 25, 2015

the main drawback for that is people can create a new user account to restart their trial period cor…

Order of Commands on Buildserver

Post on Apr 20, 2015

After adding the new version, and then calling /bu, you should then copy the client.wyc and wyupdate…

[Question] Update Wyupdate.exe

Post on Apr 16, 2015

I honestly don't know what you're asking. wyUpdate self-updates only if there is a new version to yo…