Sam ʼs postsSupport staff

Sam (Sam) has made 3126 posts.

Reset a PC's activation status?

Post on Feb 15, 2017

The location of the files varies from device to device. The way to remove the activation files from …

Post on Feb 15, 2017

Hey Don, When a customer is activated with a product key they cannot use another key. Not, at leas…

Web site, change LimeLM password log out other instancesSolved

Post on Feb 15, 2017

We'll look into this -- changing the password should invalidate old "saved sessions" from the databa…

Why asks wyBuild for admin-privileges?

Post on Feb 14, 2017

The user must have absolute control over the folder including the ability to grant other users contr…

DevExpress menus and vb.net

Post on Feb 14, 2017

Sorry, that was our bad, this was classified as a "self solved" post internally (meaning you had alr…

Force wyBuild to fetch newest files - even if last version is already installed

Post on Feb 10, 2017

No, the customer will have to re-install your app. Make sure if you're using MSI files for the ini…

Application won�t start after update

Post on Feb 7, 2017

The files are extracted in a temporary folder. It depends on the system and how you're calling wyUpd…

Post on Feb 3, 2017

My guess is that in your update you have failed to provide all the files needed to run your app. You…

Offline floating license

Post on Feb 1, 2017

No, license leases are more ephemeral. They're for running processes. Once the process dies, the lic…

wyupdate executable not found

Post on Jan 31, 2017

The step-by-step walkthrough tells you what you should do: https://wyday.com/wybuild/help/walkthroug…

Failed check updates

Post on Jan 31, 2017

More information is needed to help you. Preferably a way o reproduce this. We can't reproduce it bas…

Use TuroboActivate wizard and my language fileSolved

Post on Jan 29, 2017

You just run TurboActivate.exe from your app and pass the language filenames as an argument. Google …

CheckAndSavePKeySolved

Post on Jan 27, 2017

"OK, can you add some logging to your code logging the following: 1. Passed in arguments to any Tu…

Post on Jan 25, 2017

Make sure you've included the latest TurboActivate.h file and linking against the latest TurboActiva…

IsGenuineEx on xojo

Post on Jan 26, 2017

Hey Ronny, Sorry, the Xojo/Real Studio article hasn't been updated to follow the new walkthrough t…

Crash in TF_RequestLease when linking statically in VS2015Solved

Post on Jan 26, 2017

We still need to work to reproduce this on our side.

Extract extra data from verified trialsSolved

Post on Jan 25, 2017

It's coming soon. It's coming around the same time as our marketing-site update. 1 or 2 weeks away.

Trial's without Shutting Down ApplicationSolved

Post on Jan 25, 2017

Oh, yes, to actually use trials you have to set a non-zero trial length (or else customers won't act…

Post on Jan 25, 2017

Nope, just integrate it into your app.

remaining days of IsGenuineExSolved

Post on Jan 25, 2017

Use the TA_GenuineDays() functions (it was added in TurboActivate 4.0).