John Rʼs posts

What data is included in offline activation files ?Answered

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Hi, For users activating in sensitive environment without Internet access, we're wondering what kin…

Increased number of network adapter errors: is 5.0 safe to distribute ?Answered

Our support is getting an increased number of the infamous network adapter errors. We are distributi…

Network adapter problem: support request sent by e-mail without responseAnswered

This is not the case! The end-user hasn't been able to activate yet despite his extreme patience, as…

Yours, however, is an interesting case where their VM configuration is messing things up in an inter…

Any help please ? This it now URGENT! Another customer starts complaining with the same problem and…

OK then. When can we expect a final answer on that mater ?

Still waiting for an answer 2 weeks later. Please help us urgently on that matter. As previously me…

Hi, We sent a support request to support@wyday.com almost a week ago and a follow-up 2 days ago and…

Bug in floating license key editingAnswered

Using the web portal: Edit a floating license key that had a value of “Default (currently: allowâ…

TA_E_ENABLE_NETWORK_ADAPTERSAnswered

We're still investigating a similar incident report from one of our customers with Windows 11 too. I…

Microsoft Hypervisor becoming a real issueAnswered

We have the same problems without a proper solution: TFS on their infrastructure is not possible wh…

Customer can't run TurboActivate.exe as an administrator

A customer is trying to run TurboActivate.exe 4.4.4 either normally or as an administrator (Right-cl…

wyDay Server DowntimeAnswered

So you are saying that, for a service costing us $115 a month for a few API calls, we can't even hav…

We were impacted with this too, without any communication to be found. Thankfully, it only lasted ar…

Errors with API key generationAnswered

I know that but as far as I can tell, nothing changed on my side (server or IP) so I was checking wi…

I’m receiving intermittent errors with API key generation the last few hours. I’m still requesti…

TurboFloat client fails on terminal server without administrator rights

We are still investigating that with the customer and let you know as soon as we know more. But what…

We are using the latest versions of both TA and TF with Delphi. Due to the pandemic, more and more …

Starting with TA 4.4.2.1: "CoInitializeEx failed. Re-enable Windows Management Instrumentation (WMI) service"Solved

The customer confirmed that this version fixed the issue. Thanks.