Suggestion: wyUpdate: hold user's hand

If an error occurs in wyUpdate, it would be nice if it held the user's hand a bit and helped them do the right thing:

e.g. 1. if the error is a communication issue, then offer to retry the download.2. if the error is just about anything else, offer to generate an email to us (we'd configure the .wyp to know where to send the error message to).

There are surely other scenarios where wyUpdate can be more friendly for the clueless end-users. I'll try to post them as I encounter them.

Thanks

1. if the error is a communication issue, then offer to retry the download.

That's a good idea. We already have a similar feature in TurboActivate when there's an internet issue during activation. We'll add this functionality to wyUpdate too.

2. if the error is just about anything else, offer to generate an email to us (we'd configure the .wyp to know where to send the error message to).

Sure, we can add an "Email CompanyX at yyyy@companyx.com" link to the error screen and when it's clicked it has the full error details.

Awesome!

That'll help us, and fits our protocols for other runtime errors in our product (we offer to generate an error report to be sent by email whenever any of our products encounters an error with full details).

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