Activation failed - error code 1

I got the following error message during activation using turbo activate - activate spinsoft online now or by using re type product key.

"Windows XP service pack 3 and turbo activate version is 2.9." The system is in domain.

"A problem occurred when spinsoft tried to activate.Error code 1.contact your system administrator or technical support department for assistance".

this application is already worked fine for last 20 days. one new thing is during "windows admin login activation succeed and during windows user login the activation failed."

could you be kindly give the solution to solve this new problem in client machine.

Well, I'll need a bit more information to solve this. Can you reproduce this error on your computer? If so, tell me how you're reproducing it.

this application is already worked fine for last 20 days.

You mean the machine activated fine, but now 20 days later it doesn't activate? Or are you just saying that this particular computer doesn't activate?

windows admin login activation succeed and during windows user login the activation failed.

This sounds like an overly restrictive Group Policy settings for their non-admin users. Tell them to allow unrestricted Read/Write access to the %appdata% folder. Also, tell them to allow unrestricted read access to all registry. Lastly, tell them to disable any group policy filters they have on WMI -- WMI should be unrestricted for both non-admin and admin users.

If I were to guess, I would say that restrictive WMI filters are placed on non-admin accounts. They should remove any filters using the Group Policy editor.

Hi Sam

sorry i do not know how to reproduce that error.Because only in client machine the error occurs.

ya only this particular machine doesn't activated.