Director

First of all, thanks for the updater - long time user, love it.

I've got many sites using this and all working fine.
Had a bug report today where one single site is getting:
Error trying to save file: Error downloading "http://www.mydomain.au/updates/wyserver.wys": Unable to connect to the remote server

The file is there and all other sites are working… its just this one place and all comps in this place which makes me think… some kind of firewall/secuirty they might have??
My api runs on that domain on api.mydomain and is having no issues running for them, its just the updater which seems to be having issues.

Any thoughts of how I cna check this and debug/solve?

I just checked in forum.. perhaps theycould be blocking these as per different forum asnwer?

What's happening is wyUpdate's trying to self-update (i.e. get the latest version of itself). To do this self-updating it needs to download files from either wyday.com or code.google.com (code.google.com is the first listed self-update site).
How to fix this problem:
 

Does that make sense?


Is this still “a thing” as this was 13 years ago that this was an issue.

It seems like an isolated case.

Check if you have the same problem on another computer or on another computer's network. Ping that web page.

It seems like a firewall or some kind of restriction.

Ok so it has now happened on another site.  Their IT is managed by the same company but that company says its all standard windows stuff on there and arent keen on helping with the issue.

My update server pings fine but i havent tried to the self updaters.

Do you think i need to go into theupdate code and create my own updater that outputs a log or something and try that?


as a note, its happening on all comps in both sites.  (eg. isnt comp specific but site specific) which is quite unusual.

Hello,

If you use a Windows Server, check that the mime types are maintained and that there are no problems. Check the web server log, if it is receiving the requests correctly, the problem should appear there.

1) I have downloaded the source code and we have moved it to Net Framework 4.8.1 to make it compatible with the new communication protocols, apart from some editions adapted to what we need.

2) What is happening to you is very strange, I will need some more information to know what is happening, but you should check the log or even if you have cloudflare or some firewall to make sure that it is not blocking the request.

In the same error in the update window, it should tell you what error is returned, if it is 404 or what type of error.

Share some more information so that we can find the problem.

If you are using the automatic updater, it has many problems and will be discontinued in the next version that is being worked on.

Run WyUpdate.exe directly when the program generates it, but if you use more modern protocols, download the source code here,

https://github.com/wyday/wyupdate

Compile with the new 4.8.1 framework. The executable you generate must be used where you are deploying your updater.

As I said in the previous message, I need more information, but we will go step by step to find out what is happening, if it worked before and now it doesn't.

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