How do fix this screwup?Answered

Hello-

I mistakenly installed the wrong license key in TurboActivate for a customer. I must have copied and pasted the key for another customer into TA without realizing it. The problem is, I don't know which license I copied, so I don't know which PC to deactivate in LimeLM. 

Does TA write the key to a file or the registry so I can either delete it or edit the registry key?

Thanks.

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Answer

NVM - I figured out that could look up the public IP for the PCs in question, then look at my other customers for the mismatched IPs. Then I revoked the license for the customer that I had incorrectly copied the license from, went to the new customer's PCs and deactivated/reactivated TA with the new license key, then unrevoked the key for the customer that I had incorrectly copied the license from.

All's well that ends well

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