1. What version of TurboActivate is included with the version of your app the customer is running?
2. What's the product key? (You can email it to me at support@wyday.com ).
User is getting VM/HyperV error message
oPryzeLPI have a user that keeps getting the VM/HyperV error message when trying to activate the software. He is not running a virtual machine and has checked multiple times that his Hyper V is disabled. He gave me his specs:
I just payed for your program, and it will not let me activate it.
I keep getting an error message saying: "You cannot activate MC360 NBT Editor inside a virtual machine or a hypervisor .Please use a real computer."
Here's my Laptop Specifications:Brand AsusScreen Size 15.6-InchScreen Resolution 136668Touchscreen NoIPS Display Tech NoProcessor Intel Core i3-3217U Ivy Bridge Dual-Core 1.8GHz 3MB Cache (~2,300 PassMark benchmark points)Graphics Intel HD 4000RAM 4GBStorage 500GB HDD (Upgraded to 1TB)Optical Drive DVD WriterInput Non-Backlit Keyboard with Numeric Pad, Multi-Touch Trackpad with Integrated ButtonsCameras FrontSpeakers Stereo SpeakersWi-Fi 802.11NBluetooth NoEthernet LAN YesUSB 1 x USB 3.0 + 1 x USB 2.0Video Ports 1 x HDMI + 1 x VGAMedia Card Reader YesBattery 4-CellWeight 5.1 poundsHeight 1.2?Width 15?Depth 9.9?Windows Version Windows 8 (Updated to 8.1)