Error messge

A number of users are getting a windows error when they stat my application.I have asked for a snapshot from the event log, and this is what has been returned to me.

at wyDay.Controls.AutomaticUpdaterBackend.updateHelper_UpdateStepMismatch(System.Object, wyUpdate.Common.Response, wyUpdate.Common.UpdateStep) at wyDay.Controls.UpdateHelper.ProcessReceivedMessage(wyUpdate.Common.UpdateHelperData) at wyDay.Controls.UpdateHelper.SafeProcessReceivedMessage(Byte[]) at wyDay.Controls.PipeClient.Read() at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart()

A couple of observations:

1. That's not a full exception trace, so it's not very useful. A full exception trace is needed.

2. It sounds like you're making a call to ForceCheckForUpdate without first checking if you need to. (Don't do that -- just let the AutomaticUpdater handle the automatic checking -- that's its wheel house).