Cannot start service?

Hi there.

I have a problem with the updates.

I have a program with 17 updates all going well. But now with 18 the clients go: Cannot start service IncidentReportAgent on computer '.'.

But in all the other updates this has not been a problem.

When the update is running it fails in step 3: Backing up and updating registry

I have noticed in event viewer that IncidentReportAgent has stop and started again.

Does the service exist on the computer? Go into the services management window in Windows, can you see the service is the list?

Yes the service is on the computer and it can be stopped and started.

I find it really strange because if I uninstall my program and install an old version it's works fine and updates are installed as supposed to. But then when I add the newest version to wyBuild it's not working.

Well now it's working I took the "BASE" from the old version and replace the exe with the new one and now it's working.

We changede the complied exe file from x86 to any cpu.

It sounds like whatever version your updated your service too was corrupted or missing necessary dependencies (which is why wyUpdate couldn't start it).