A user is getting a "failed to activate" message when he enters his license key in Windows (Adobe Air application). The server side looks good - I am seeing activations on the LimeLM server when he attempts to activate.
How can I debug this? I can't reproduce this behavior. This is the latest version of TurboActivate.
Failed to activate
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- Jason
Re: Failed to activate
by Wyatt » January 20th, 2012, 11:49 am
[list=1:ibo7a7lm]
[*:ibo7a7lm]What version of TurboActivate does this version of your app have? (Is it TA 3.1.3 on the user's machine).[/*:m:ibo7a7lm]
[*:ibo7a7lm]If it's TA 3.x+, are you using TA_USER or TA_SYSTEM?[/*:m:ibo7a7lm]
[*:ibo7a7lm]What's the exact return code for the Activate() function?[/*:m:ibo7a7lm][/list:o:ibo7a7lm]
[*:ibo7a7lm]What version of TurboActivate does this version of your app have? (Is it TA 3.1.3 on the user's machine).[/*:m:ibo7a7lm]
[*:ibo7a7lm]If it's TA 3.x+, are you using TA_USER or TA_SYSTEM?[/*:m:ibo7a7lm]
[*:ibo7a7lm]What's the exact return code for the Activate() function?[/*:m:ibo7a7lm][/list:o:ibo7a7lm]
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Wyatt - Site Admin
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3 posts
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