Downloads  |  Buy

Turboactivate 4.1 Uninstall with NSIS

Turboactivate 4.1 Uninstall with NSIS

Postby Maria » October 10th, 2019, 12:29 pm

Hi!

We had switched to TurboActivate version 4.1 recently, and are using NSIS installer (I already asked an installation question earlier, which is now solved, thank you).

The software installs correctly, we can see online that it has activated.

However, when I tried to uninstall, the uninstaller "freezes" on this call:

System::Call "TurboActivate::Deactivate(i1) i.r2 ? cu"

(I put alert message right before and right after - never reaching the one after the call).

Online, I can see the license has deactivated, the call just never returns.

This is happening on Windows. The installer is using the TA_SYSTEM flag in

System::Call "TurboActivate::CheckAndSavePKey(wr0, i1) i.r2 ? c"

Could you please look into that? I am using the same NSIS code as with previous version, from Lime examples.

Thank you!
Maria
Maria
 

Re: Turboactivate 4.1 Uninstall with NSIS

Postby Maria » October 10th, 2019, 12:33 pm

I have just tried to install and uninstall with TA_USER flag - same problem :/
Maria
 

Re: Turboactivate 4.1 Uninstall with NSIS

Postby Wyatt » October 14th, 2019, 9:01 am

Make sure you're using the latest version of TurboActivate and you correctly record the error codes. We can't help you with partial information.

More information here: https://wyday.com/limelm/help/faq/#useful-reports
User avatar
Wyatt
Site Admin
 
Posts: 6083
Joined: July 11th, 2007, 10:30 pm
Location: New Hampshire

Re: Turboactivate 4.1 Uninstall with NSIS

Postby Maria » October 15th, 2019, 4:04 am

Hi!

Thank you for your reply:

1. I am using the newest version, I downloaded it in September (last version is from August according to the website - I dont even know how to get older versions..)

2. As I said, registration works well, deactivation also de-activates the installation (I can see that on the website, number of installations is decremented). However, the function never returns, it "hangs", so I cannot tell you any more information, unfortunately.

This is the 32-bit .dll (due to NSIS), running on 64-bit Windows 10 Pro, admin account.

Do you have any idea where to start? I will gladly do more tests, but as I said - I dont know what more to try.

Thank you!
Maria
 

Re: Turboactivate 4.1 Uninstall with NSIS

Postby Maria » October 15th, 2019, 4:06 am

I could try older versions to check which version started breaking the uninstall, if you guide me to older files?

All I have is old 4.0, which works well.

Thank you!
Maria
 


Return to LimeLM, TurboActivate, & TurboFloat Support